Recently, one of my clients engaged our services since she didn’t feel her husband was receiving the proper care at the facility where he was rehabilitating. This facility is located in SWFL and is managed by a national company.
As part of our service, I visited this gentleman to determine what his needs were and what services weren’t being provided. Immediately, when I walked into his room, I noticed an unusual smell. I also noticed that my client was wearing a large demobilizing ankle boot. After further discussion, we found out that the facility was not removing his boot and the smell was actually, decaying flesh. This gentleman had a serious, untreated wound that went unnoticed and untreated by the facility. He had been severely neglected by the facility, 911 was immediately called and my client was rushed to the emergency room of the hospital.
Left unnoticed, this serious inflection could have been much worse. A long road of recovery is still necessary for my client.
A complaint notice was filed with the Agency for Health Care Administration (AHCA) against the facility and yes, he is currently residing at a different facility we located for him. The wife, the husband and the family were extremely grateful that we were to there to help them.
We are in your corner
I am sharing this story since it is important to understand how invaluable our services are and to emphasize the importance of having an advocate in your corner. Many of the facilities provide very good care, however there are few that don’t. Yes, all the glossy brochures paint a wonderful picture about the wonderful lifestyle and the compassionate care of the staff. Wouldn’t you want to know the inside scoop about each of the facilities should a loved one need assistance?
Our client was so grateful that we were involved and knew that if we weren’t there, the situation would have been much worse. We could be the difference between receiving good care or be neglected by the staff of a facility.
Leading Age Florida, was established in 1963 as a Florida not-for-profit corporation. We are the only statewide association representing the full continuum of care for seniors. We serve nearly 400 mission-driven communities trusted with providing quality care and services. We promote practices that support, enable and empower people to live fully as they age.
Leading Age Florida member communities share a common bond of providing high quality care and services to the elderly. Our members include:
Continuing Care Retirement Communities (CCRCs) and Full Service Rental Retirement Communities
Retirement Housing and HUD Financed Housing for the Elderly
Senior Housing Solutions is passionate about finding the best possible solution for your situation whether considering a move to an assisted living facility or retirement community or requiring senior care services at home. Through our unbiased format, we are able to provide you with objective advice regarding your senior housing needs. We are in YOUR corner to help you find the right Solution!
Senior Housing Solutions is one of its kind in SWFL. We use our unbiased and objective format to give you the best possible advice. We do not accept referrals fees or commissions from any of the places we recommend nor do we have any ulterior motives such as trying to sell your home or give you financial advice. We have nearly 30 years’ experience in the senior housing business and have overseen 75 retirement communities throughout the country. We are your Solution!
2013 & 2014 Best in Senior Housing Consulting. Mature Media awards.