Philips Lifeline invented the medical alert industry over 40 years ago, and we have been empowering senior independence and supporting caregivers across the entire U.S. ever since. Backed by the healthcare expertise of Philips, our aging in place solutions help seniors live safer, healthier and more connected lives, whether at home or on the go.
7.5 million subscribers
As the most widely adopted aging in place solution, Lifeline’s U.S. based monitoring facilities respond to one fall every minute.
95% of falls detected
AutoAlert automatically detects nearly all falls, and an expert Lifeline professional responds within 30 seconds or less.
Philips Lifeline is the most trusted medical alert service, recommended by doctors, hospitals and caregivers.
With four decades of experience and 9 million calls a year, we’ve saved more lives than any other medical alert service.
1972: Andrew Dibner, Ph.D., pioneers wireless emergency alarm activated by a button
1974: Lifeline Systems, Inc. founded by Andrew and Susan Dibner.
1976: Dibner awarded patent for “Automatic Alarm System”
1980s: Shift from hospitals providing call centers to centralized service
1983: Lifeline Systems goes public
2006: Philips acquires Lifeline Systems and product line renamed Philips Lifeline
2010: AutoAlert automatic fall detection technology introduced
2015: Collaborative group launches AgingWell Hub to research innovative solutions and services
111 Lawrence St
Framingham, MA 10702-8156
Office: (888)674-9900 Ext. 4373